We at Opaekaa Ukulele want to make purchasing or ordering your new instrument as easy as possible. If you feel more comfortable making a purchase over the phone, call us at 7475 078184 to speak with our incredible office team. They can answer any questions you may have. Another convenient method is via e-mail. For questions about general information and custom designs: info@opaekaa.com For dealer inquiries and support: orders@opaekaa.com Our mailing address: Opaekaa 15 Sharrow Street Sheffield S11 8BY GB Every Opaekaa Ukulele is unique in its own way. We look forward to assisting you in designing your own custom

All Opaekaa ukuleles are handcrafted by luthiers in China, and all designs are patented. If you would like to customize your own ukulele, please contact us and we will communicate with you and complete the design

We accept: Credit/Debit cards: VISA, MasterCard, Discover, American Express Check with account holder’s information imprinted on it drawn on a U.S. Bank ApplePay GooglePay

Within the US, your instrument will be sent via USPS or FedEx at no charge, adult signature required. A contact phone number and e-mail address is required for all instrument shipments. Tracking information will be sent via email shortly after the shipment leaves our shop. For international instrument orders, we ship via DHL or other carries International  If you require a different signature option, please include that in the notes section with your order. Upon request we can send your instrument via the carrier of your choice. There are applicable charges to use services. The cost for those services is determined on the dimensional weight and delivery address of the shipment. Please note: once a package has been picked up by the carrier, only the receiver can make any changes to routing or delivery.

We use an exclusive curated string set by Worth strings out of Japan. Featuring some of the highest quality fluorocarbon strings on the market, experience the enhanced tone that these fine strings produce. Fluorocarbons are higher in density than standard nylon which result in a dramatic increase in brightness, clarity, and brilliance along with sustain that is perfect for both finger-picking and strumming We understand that each ʻukulele player has their own vision of a sound they would like their instrument to produce. We can outfit your new Kanileʻa with strings of your choice that you provide. Our goal is to create an instrument that you will love to play!

Intonation is how true a note is to pitch as the player moves up the fingerboard. A “true” instrument, when properly set up, should produce the same note as an open string just one octave higher (e.g. open A string first course 440Hz, twelfth fret 880Hz). Another test is to play a 12th fret “harmonic” and then check it with a fretted 12 fret note. A “true” instrument should hit each note played exactly to the frequency that is required (G=392 Hz, C=261.6 Hz, E=329.6 Hz and so on). For Opaekaa, intonation is the most important facet in building a fine instrument. This is followed very closely by playability. Now, how do we achieve perfect intonation? It would be very simple to just double the measurement from the twelfth fret, glue on the bridge and say it’s close enough, right? Many builders still build instruments this way. They believe that only a trained ear could hear the difference. Not true! As a player develops their skill they will appreciate having their instrument stay in tune as they progress up the fingerboard. Each Opaekaa ukulele has a scale length that has been compensated for our setup and allows for each note to be at perfect pitch. A computer program designed jig that cuts our fingerboard slots, rides in a keyway that ensures a perfectly placed slot each and every time. Now understand, an instrument moves and wood breathes. We address these problems with a controlled building environment and utilizing properly seasoned woods. What we cannot control is an individual’s playing-style. This will eventually play a role in the instrument’s intonation. If a player is a hard strummer and bends his strings during chording (which elongates the strings and throws off the pitch) this can affect intonation. This type of player should change their strings often to ensure intonation stays proper.

We offer a 1-year warranty, and our Made in the UK series offers a 2-year warranty. Learn more about our warranty here.

Your Opaekaa Ukulele is constructed from solid wood that was carefully dried and seasoned. Solid wood will absorb moisture in wet climates and give off moisture in dry climates. If you live in a desert, high mountain, or cold winter region, you will experience dry weather from time to time which could crack your ʻukulele. This is especially true during the winter when your heaters are being used. If not taken care of properly the damage can be very serious and is not covered by this limited warranty. Cracking can easily be prevented by storing your ʻukulele in its case and by using a sound hole humidifier.

Of all the instruments, the Ukulele is one of the easier ones to learn. They have four, low tension nylon, strings and quite simple basic chord shapes. So, they are simpler than the guitar in many ways. Many schools have started teaching the Ukulele due to their simplicity. So, getting a tune out of one isn’t too difficult.